4 key questions to help you choose an intercom

Choosing the right intercom system for your gate automation sounds simple in theory – but it can be a surprisingly tricky decision. With a variety of intercom types, features, and security levels available, it can be challenging to know where to start. Whether you’re looking for a basic audio-only system or a high-tech video intercom with remote access, asking the right questions will ensure that you make the best choice for your needs. And with decades of experience in gate automation here at Gate Auto, you can always count on us to be able to help! In that spirit, here are four key questions to guide your decision-making process.

What’s the main purpose of my intercom?

The first thing to consider when selecting an intercom is the primary purpose it will serve, as some are better suited to specialised applications. If you’re particularly focused on security for example, a video intercom can provide an added layer of protection by allowing you to visually verify visitors before granting them access. This is particularly useful in residential or commercial properties, where it’s generally crucial to identify the person at the gate at the earliest stage.

Alternatively, if you just need something to quickly communicate with someone at the gate, an audio-only system might be sufficient. These are generally more cost-effective and easier to install. It’s also worth considering whether you need integration with other systems, like a gate automation or security camera setup, to create a more streamlined approach to property access and monitoring.

What essential features will I need?

Once you’ve determined the main purpose, the next step is identifying the essential features that will best support your needs. For instance, video capability is a key feature if you want to visually confirm visitors, but you may also want to think about if you have any specific expectations for the quality of the video feed. If you do, look for intercoms that offer HD or at least clear video to ensure clarity and effective identification.

Other features that might be necessary include two-way audio, remote unlocking capabilities, and smartphone integration. Some intercoms allow you to receive alerts on your phone when someone presses the doorbell, and you can communicate with them through an app. As we’ve touched on above, some advanced models allow integration with other smart devices, such as cameras, alarm systems, and even smart locks, providing more control and convenience.

What are the different types of intercoms available?

Intercoms come in two primary types: hardwired and wireless. Hardwired systems offer a stable, uninterrupted connection, but they require a more intensive installation as the cables need to be run through walls or ceilings. This may be more time-consuming and expensive, but wired systems tend to be more reliable in the long run.

Wireless systems, on the other hand, are easier and quicker to install, and they can be moved or re-positioned without much hassle. However, they depend on a stable Wi-Fi connection and may experience issues if the signal is weak. You’ll also need to decide whether you want an audio-only system or a video intercom. While audio systems are generally more affordable and easier to use, video intercoms provide added security and convenience by enabling you to see who is at the gate before interacting.

In fact, speaking of security…

How secure does it need to be?

Security is often one of the most important factors when choosing an intercom system, especially for properties with automated gates. Look for models with secure communication features, such as encrypted signals and robust access controls, to ensure that no one can easily intercept your conversations or gain unauthorised access to your property.

Intercoms that integrate with other security systems (such as cameras, motion detectors, and even automatic locking mechanisms) offer a comprehensive solution. Some advanced intercoms feature biometric access methods like facial recognition or voice identification for even higher levels of security. It’s a good idea to check for features like remote monitoring or the ability to configure access permissions for different users, which can provide flexibility and control over who enters your property.

That’s everything in a nutshell! And of course, if you ever have any questions about any of our intercoms and access control solutions (such as alternative solutions like our loop detectors), don’t hesitate to get in touch with our team here at Gate Auto.  Feel free to browse them right here on our site, or give us a call on 01282 677300 – we’re always happy to help!